Rules & safety

Who may play

• Keeper accounts are for players age 18 or older.
• Unless Fens expressly permits otherwise, one person may maintain one Keeper account.
• Do not sell, rent, share, or transfer accounts.

Fair play

• No bots, macros, unauthorized automation, scripted play, or tools that perform gameplay for you.
• No exploiting bugs, race conditions, duplicate rewards, unintended pricing, or synchronization failures for advantage.
• If you discover an exploit, stop using it and report it.
• No multi-account funneling, wash trading, collusion, artificial market activity, or coordinated manipulation of rankings, odds, prices, rewards, or progression.
• Do not impersonate staff or misrepresent administrative authority.

Economy, Gleam, and trading

• Gleam may be purchased or earned. The official Gleam Market may allow a Keeper to sell Gleam to another Keeper for Marks.
• Use only Fens-supported trading, market, escrow, gifting, and transfer features. A feature being technically possible does not make an unintended transfer method permitted.
• Real-money trading is prohibited. Do not sell or buy Fens accounts, Gleam, Marks, creatures, items, services, winnings, or other game assets for cash, cryptocurrency, gift cards, marketplace payments, or anything else of real-world value.
• Do not advertise or arrange off-platform sales on eBay, Discord, social media, private messages, or similar services.
• Trade scams, false listings, payment fraud, chargeback abuse, and attempts to launder value through other players are prohibited.
• Fens may reverse transactions or restrict assets connected to exploits, fraud, refunds, chargebacks, or prohibited real-money trading.

House Chips, forecasts, and competitions

• Casino-style minigames use free House Chips. House Chips cannot be bought with Marks or Gleam, transferred, sold, gifted, or redeemed into any other Fens currency or real-world value.
• Battle Forecasts use free daily Forecast Slips. Forecasts award progression and account-bound recognition rather than a currency or cash prize.
• No real-money side bets, private cash pools, crypto wagers, gift-card stakes, or off-platform prizes tied to a Fens result.
• No match fixing, intentional losses for payment, coordinated outcome manipulation, self-dealing, hidden-information abuse, or using another account to evade play limits.
• Fens may void affected game records or Forecasts when bugs, collusion, fraud, or administrative errors compromise the result.

Responsible play

Even without a real-world prize, repeated chance-based play or spending can become unhealthy. Fens may provide House Chip play limits, cool-off periods, purchase limits, or other controls. Use them when they help. If playing or spending stops feeling recreational, stop using the relevant feature and contact support if you need an account restriction.

Communication and community conduct

• No threats, targeted harassment, hate speech, discriminatory abuse, stalking, sexual harassment, doxxing, or credible encouragement of violence.
• No spam, phishing, malicious links, credential theft, or attempts to obtain another player's payment or login information.
• Offensive, deceptive, or staff-impersonating usernames, images, bios, posts, or messages may be removed.
• Private communications are not routinely public, but they may be reviewed when reported, when needed for moderation, or when required for safety or legal reasons.

Player organizations and tools

• Player-run Circles, factions, or groups may organize themselves, but their rules do not override Fens rules.
• Player-made reference tools are permitted if they do not automate gameplay, scrape private data, bypass access controls, or create an unfair advantage.

Enforcement

Depending on severity and history, enforcement may include a warning, transaction reversal, temporary feature restriction, suspension, asset removal, or permanent termination. Serious fraud, harassment, account compromise, payment abuse, or economy exploitation may result in immediate restriction while the issue is investigated.

Abuse reports: [email protected]
Appeals: [email protected]